Mails aren’t being moved to the archive mailbox using Exchange Online

October 13, 2016By Maarten PeetersExchange Online, Office 365 No Comments

A customer migrated all mailboxes to Office 365 using a cut-over migration. We decided to enable archiving for all users because of the large archive folder Microsoft gives us in Exchange Online. During the archive process some users reported that their archive mailbox isn’t being updated using the retention policy. We first tried to manually … Read More